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FAQs
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Ulanzi U-Rig Pro is the best phone camera stand for You if you love recording high quality Videos, It makes shooting videos much easier since you have a much better grip with two Handles.
With 3 Standard Shoe Mounts, You can install both LED video light and microphone on them. A fantastic tool for those who need to take higher Quality Photos or Videos close to the professional level.
Forget the shaking videos that fail to depict a great moment clearly. The Ulanzi Video Rig has handles on both sides to offer you a better grip. The innovative design enables you to take perfect shots and pictures.
You can mount it with any tripod, Slider, Stabilizer or Dollys, etc. the built-in phone mount holder is compatible with most cell phones & smartphones(4 inches to 7inch in size).
1. Stronger and Comfortable With Pro version, more compact design and it is much higher strength than the old version. with the new design handle grip, it is also much comfortable.
2. 3 Cold Shoe Mounts and 4 1/4""-20 tripod threads With Pro Version, You can mount 2 LED Lights and Video Microphone at the same time with the three cold shoe mounts and twp 1/4""-20 tripod threads on the top. One 1/4""-20 tripod thread on the right, you can mount it Vertically, or use 1/4""-20 tripod thread at the bottom, you can mount it on any tripod.
3. More Secure and Stable The Pro Version with a Spring clip and a secure screw lock, is much safer than the old version and with a compact design, it is much stable than the old version.
What is in the Box? 1 x U-Rig Pro Smartphone Video Rig, 1 x Manual
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UNIVERSAL for SMARTPHONESCompatible with iPhone XS iphone XS Max iphone XR iPhone 8 plus ,iPhone x, Samsung,Huawei Most smartphone with or without a case from 2in to 3.5in wide. Not only the Spring Clip ,but also with a secure screw to screw your phone. Safest Rig for your phone. |
THREE COLD SHOE MOUNTSNew U Rig Pro with 3 Standard Shoe Mounts and 2 Universal 1/4""-20 threads, You can Mount LED Lights and Video Microphone on the Rig.A Fantastic tool for mobile videomakers,iPhone filmmakers. |
VERTICAL and LANDSCAPE ModeWith universal 1/4'' screw on both sides, the u rig pro can support both Portrait Mode (Vertical) or Landscape Mode on your tripod. |
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Good Goods, convenient grip, easy to operate, there are holes and fasteners for a tripod and other gadgets.
I recommend both the goods and the seller. Delivery is insanely fast, to Rostov-on-the-day-14 days. Quality is super. Foreman, I repair apartments. The thing is indispensable for reviews. Lanterns fire.
Great product, exactly as described. And arrived very fast
Great product and great price. I recommend this seller
Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at support@Ezonlinesales.com
Q. Where do you ship from?
We ship from our partnered warehouses & factories located in the USA, France, Russia, United Kingdom, Spain & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.
Q. How long will it take for my items to arrive?
It will usually take 7-15 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.
Q. How long will it take to receive a tracking number?
It will take usually between 2-5 business days.
Q. Where can I place an order from?
You can place an order from any country, we ship Worldwide.
Q. Is shipping really FREE?
Yes, shipping is Free Worldwide on order above $75 USD.
Q. Where is your company located?
We have an office in the beautiful country: USA; Supply warehouses in USA; France, Russia, UK, China, Spain.
Q. Which currency will I be charged in?
We process all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.
Q. Will I receive a confirmation number when I place my order?
Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.
Q. Who can I contact if I have a problem with my order?
All inquiries can be forwarded to support@ezonlinesales.com
Q. How can I pay?
We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal
Q. Is Checkout on this site safe and secure?
You can be absolutely sure that all purchases here are safe and secure.
Q. If I enter my email address will you sell my information?
We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.
Q. Will I (the customer) have to pay customs?
For most countries, you will not have to pay customs, but it depends where are you located and if you order more than 1 piece.
Q. When will I get my refund ?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Refund Policy
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Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@ezonlinesales.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@ezonlinesales.com and send your item to: 9982 East 112th Ave Henderson Colorado US 80640.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 9982 East 112th Ave Henderson Colorado US 80640
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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Free delivery
We offer free shipping for
purchases over $60
Top-notch support
Any question? Our team is just one click away!
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Delivery Worldwide
We Ship Worldwide